How do I reset my password?
🔧 General Troubleshooting
Detailed Answers to the Most Frequently Asked Questions
Account-Related
Signing up for ok taka is quick and easy. Go to the registration page and enter your mobile number, name, and password. You'll receive an OTP on your phone — verify it and you're all set.
Make your first deposit after registration and receive a special welcome bonus. Keep in mind: Each person is allowed to open only one account.
Click the "Forgot Password" button on the login page. Enter your registered mobile number. You'll receive an OTP — use it to set a new password.
If you can't remember your mobile number or it has changed, contact ok taka live chat. Your account will be recovered after your identity is verified.
For larger withdrawals, ok taka may need to verify your identity. You'll be required to upload a photo of your National ID (NID) or passport. Verification is typically completed within 24–48 hours.
Payment-Related
Go to your ok taka wallet and select "Deposit." Choose bKash as your payment method. Enter the amount (minimum ৳100). You'll be redirected to the bKash payment page — confirm the payment using your bKash number and PIN.
If successful: Funds will be added to your ok taka wallet within 3–5 minutes. If it takes longer than 10 minutes, contact us via live chat with your transaction ID.
Standard withdrawals (up to ৳50,000) are typically processed within 12–24 hours. VIP members are processed within 4–6 hours. Larger amounts (over ৳1 lakh) may take 24–48 hours.
After submitting a withdrawal request, you can check its status under Account → Withdrawal History.
Wait 15 minutes first. If the funds still haven't arrived, contact ok taka live chat and provide your bKash/Nagad transaction ID. The ok taka team will verify it quickly and credit your account.
Bonuses & Promotions
To receive the welcome bonus, your first deposit must be at least ৳500. The bonus should be credited within 24 hours of a successful deposit. If it hasn't appeared, please contact ok taka support.
You'll find a code entry field during the deposit process or under the "Voucher" section of your ok taka wallet. Enter the code exactly as given (pay attention to upper and lower case). If successful, the bonus will be credited instantly.
Bonus funds cannot be withdrawn directly. They convert to real money after you meet the required wagering amount, and only then can they be withdrawn. Each bonus has its own terms — for details, Terms & Conditions See on the page.
🚀 Quick Start Guide
Step-by-step guide for new users
1
Register
Create a free account with your mobile number – takes just 2 minutes.
2
Make a Deposit
Get started with as little as ৳100 via bKash, Nagad, or Rocket.
3
Claim Bonus
Get a 100% welcome bonus on your first deposit — terms and conditions apply.
4
Start Playing
Cricket betting, lottery, or casino — take your pick.
5
Win & Withdraw
Withdraw your winnings directly to bKash or Nagad.
